Here at Silver Star Meats we take great pride in our products. We want our customers to keep coming back for that same great taste. We would like to offer our products to you by delivering to your door step. To ensure product flavor is best when they arrive at your home we have enforced a strict shipping policy.
To avoid packages sitting at shipping facilities over the weekends; we only ship Monday, Tuesday, and Wednesday. 24 hour notice is required for all orders to ensure freshness of products. Please note any orders placed Wednesday through Friday will be shipped on Monday and orders placed Friday through Monday will be shipped on Tuesday. Products non-refrigerated can be shipped same day via ground service as long as it is placed on appropriate shipping day. We will schedule delivery as close to requested date as possible, using our allotted shipping dates. Please be sure to notify recipient of the delivery date.
Order by Monday 2 PM, your order will ship on Tuesday.
Order by Tuesday 2 PM, your order will ship on Wednesday.
Order on Wednesday, Thursday or by Friday 2 PM, your order will ship on Monday.
Order Saturday or Sunday, your order will ship on Tuesday.
All orders are shipped Driver Release. This means the package will be delivered to recipient without a signature at the drivers discretion. Packages will be left at exterior doors. Our service providers do not telephone before delivery and we cannot guarantee the time of delivery. To arrange on-time delivery please have proper and complete addresses for all orders. We do not deliver to PO Boxes, APO or FPO addresses.
All products are packed in white boxes with insulated coolers. All refrigerated products are frozen and packed with ice packs. We include shipping & handling along with packaging material costs into final shipping costs.
Unsuccessful deliveries as a result of recipient or sender not at residence or changes in addresses after shipment has left the building will not be refunded or reshipped. Damaged packages or missing shipments should be reported immediately. Please call
(412)-777-4460 or email at customerservice@silverstarmeats.com.
Lastly, by submitting an online order, you are granting Silver Star Meats, 1720 Middletown Rd McKees Rocks, PA 15136 permission to email you.
